Customer Service & Telephone Etiquette - Training Articles for Call Centers by Phone Pro http://www.phonepro.org Tue, 31 Jan 2012 21:46:41 +0000 http://backend.userland.com/rss092 en Love the One You’re With! http://www.phonepro.org/love-the-one-youre-with.html You’ve Lost That Lovin’ Feelin’ http://www.phonepro.org/youve-lost-that-lovin-feelin.html Give your staff permission to save customers http://www.phonepro.org/give-your-staff-permission-to-save-customers.html ‘Tis the Season to say Thank You! http://www.phonepro.org/tis-the-season-to-say-thank-you.html It’s all about perspective! http://www.phonepro.org/its-all-about-perspective.html Use a Simple Trick to Treat Your Customers Well http://www.phonepro.org/use-a-simple-trick-to-treat-your-customers-well.html Is Customer Service the New Black? http://www.phonepro.org/is-customer-service-the-new-black-2.html Save Customers by Empowering Frontline http://www.phonepro.org/save-customers-by-empowering-frontline.html The Purdue Compliment Guys! http://www.phonepro.org/the-purdue-compliment-guys.html Ghosts, Goblins and Auto Attendants! http://www.phonepro.org/ghosts-goblins-and-auto-attendants.html